Effective Date: March 20, 2026
At HostNest.ca (referred to as “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
We may collect personal and non-personal information in the following ways:
a) Personal Information
When you interact with our website, we may collect:
- Name
- Email address
- Phone number
- Billing information
- Property or business details related to our services
b) Non-Personal Information
We may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referring website
2. How We Use Your Information
We use the information we collect for purposes including:
- Providing and managing our services
- Responding to inquiries and customer support requests
- Processing payments and billing
- Improving website functionality and user experience
- Sending updates, promotions, or service-related communications
- Ensuring security and preventing fraud
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. Cookies help us:
- Understand user behavior
- Improve website performance
- Personalize content
You can choose to disable cookies through your browser settings, though some features of the website may not function properly.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your information with:
- Service providers assisting in business operations (e.g., hosting, payment processing)
- Legal authorities if required by law
- Third-party tools (such as analytics and marketing platforms) to improve our services
5. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
7. Your Rights
Depending on your location (including Canada), you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your information
- Withdraw consent at any time
To exercise these rights, please contact us using the information below.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
HostNest.ca
Email: info@hostnest.ca
Location: British Columbia, Canada